CEO SERVICES
Consulting-Educational-Organizational Services
Leading Effective Teams: Power of Culturally Fluent Leadership
Care Across Cultures:
Journey Towards Cultural Competence
TA consulting, educational resource to promote cultural fluent leadership and management in an increasingly diverse society. Businesses need to develop their cultural fluency to manage a diverse workforce, and serve diverse clients and organizations. Our significant experience in health care, mental health, higher education, and corporations can provide solutions for a more effective organization.
Center for Cultural Fluency
Quote
When I dare to be powerful, to use my strength in the service of my vision, then it becomes less and less important whether I am afraid -- Audre Lorde
Culturally fluent leadership is the ability to effectively work with and for diverse customers towards a shared vision. Bill Russell was culturally fluent as he led his Boston Celtics to 11 championships in 13 years as a player and player-coach. His book, “Russell Rules,” identifies 11 leadership lessons. This highly interactive workshop will explore how team leaders can implement several of these lessons in their unique environments. Workshops designed for team leaders to apply these principles.
Culturally Fluent Leaders:
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Listen to the interests and ambitions of each team member
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Help team members focus on “team ego” and team success
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Enable team members to answer the WIFM question (What’s In it For Me?) in a win/win way
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Establish and implement clear decision making processes
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Identify and address cross-cultural conflicts promptly and fairly
The BASK Framework
Behaviors Actions taken by individuals, teams and organizations informed by Awareness, Skills and Knowledge are more likely to be culturally effective.
Awareness is the examination and in-depth exploration of one’s own cultural background.
Skill is the ability to collect relevant cultural data regarding the current situation.
Knowledge is the process of seeking and obtaining a sound educational foundation about diverse cultural and ethnic groups.
For more information:
Beau Stubblefield-Tave, Principal
Email: Beau.ccfl@gmail.com
Jean Lau Chin, EdD
Email: ceoservices@yahoo.com
Power to the Patient: A Campaign for Consumer Driven Health Care
A multi-media campaign grounded in community-engaged research of the Center for Cultural Fluency enables patients and community residents to be knowledgeable and empowered in their demand for quality care. Consumers are informed of their right to effective, understandable and respectful health care reform. Providers, clinicians, and staff are strengthened in their cultural to understand and respond to patient needs. Communities aim to reduce disparities through public policy which supports patient-centered care. Power to the Patient focus on transforming patient experiences, provider behavior, and the health care system performance to improve health and wellness for all.